Cookie Policy
Last updated: 5 October 2026
This policy explains the cookies and similar technologies used on privatediningexperience.com, what they do and how you can control them. It sits alongside our Privacy Policy. The website is run by PDE Catering Ltd, trading as Private Dining Experience.
What cookies are
Cookies are small text files a website saves on your device. Similar technologies, such as your browser's local storage and session storage, work in a similar way. Some are needed for the site to work. Others help us understand how the site is used, or come from services we embed, such as maps and review widgets.
Your choice
When you first visit, a window in the middle of the page asks whether you accept all cookies, reject all optional cookies, or want to manage your preferences by category. Nothing optional runs until you choose. If you close the window, press Escape or click outside it, we keep strictly necessary cookies only. Strictly necessary storage is always on, because the site cannot work without it.
You can change your choice at any time from Cookie settings at the bottom of every page, or here. If you switch a category off, the page reloads so those tools stop running.
Strictly necessary
These are always on. They do not track you across other websites.
| Provider | Purpose | Cookies or storage | How long |
|---|---|---|---|
| Private Dining Experience | Remembers your cookie choice. | cookie-consent (local storage) | Until you change or clear it |
| Cloudflare Turnstile | Checks a form is being filled in by a person, not a bot. | Set by Cloudflare when the check runs | Session |
| Private Dining Experience | Carries answers from our quick booking and enquiry prompts into the full enquiry form, and remembers the simplified browsing mode on campaign pages. | pde_prequalifier_v1, pde_quick_booking (local storage); pde_experience_entry (session storage) | Until the enquiry is sent, the tab closes or you clear it |
| Private Dining Experience | Keeps staff and client portal users signed in, and caches portal data for offline use. Only set if you log in. | sb-*-auth-token, pde-offline:* (local storage) | Until you sign out or clear it |
Analytics (optional)
Shows us which pages and menus guests use and where the site could be easier to use.
| Provider | Purpose | Cookies or storage | How long |
|---|---|---|---|
| Google Tag Manager | Loads our Google tags. Google Consent Mode tells each tag which categories you have allowed. | No cookies of its own | Not applicable |
| Google Analytics | Counts visits and shows which pages are used and where visitors come from. | _ga, _ga_* | Up to 2 years |
| Microsoft Clarity | Heatmaps and session recordings that show how pages are used, so we can fix problems. | _clck, _clsk, CLID, MUID | _clsk 1 day; others up to 1 year |
| Lucky Orange | Session recordings, heatmaps and form analytics on public pages. It never runs on staff or client portal pages. | _lo_uid, _lo_v, _lo_s, _lo_rid and similar | Varies, see Lucky Orange's policy |
| DataFast | Privacy-focused visit and traffic-source analytics. | datafast_visitor_id, datafast_session_id | Visitor up to 1 year; session 30 minutes |
| Private Dining Experience | Remembers the first page you visited and any campaign tags in the link, and sends them with any form you submit. Without this consent, forms send only the page they were submitted from. | pde_entry_attribution (session storage) | Until you close the tab |
Marketing (optional)
Connects your visits to your enquiry so we can follow up well, and measures our campaigns.
| Provider | Purpose | Cookies or storage | How long |
|---|---|---|---|
| HubSpot | Links website visits to enquiries in our customer records, and records form submissions. | __hstc, hubspotutk, __hssc, __hssrc | Up to 6 months; __hssc 30 minutes; __hssrc session |
| Google advertising | Measures whether our Google campaigns lead to enquiries, if such tags are set up in Google Tag Manager. | _gcl_au and similar | Up to 90 days |
External content (optional)
Some content on the site comes from other companies, which set their own cookies. Until you allow external content, we show a placeholder instead. You can load a single item by clicking it, or allow all external content at once.
| Provider | Purpose | Cookies or storage | How long |
|---|---|---|---|
| Google Maps | Maps of our service areas on location pages. | Set by Google, e.g. NID | Up to 6 months |
| Trustpilot | Shows our Trustpilot reviews in the footer. Otherwise we show a plain link. | Set by Trustpilot | Varies, see Trustpilot's policy |
| Shows our Instagram posts on campaign pages. | Set by Meta | Varies, see Meta's policy | |
| HubSpot Meetings | Our booking calendar on the contact page and after an enquiry. A link to the booking page is always available. | Set by HubSpot | Varies, see HubSpot's policy |
Things that do not use cookies
Our typefaces load from Google Fonts and Adobe Fonts. They do not set cookies, but your browser shares your IP address with Google and Adobe to download them. Our website also records each public page view (the page, its full address and the referring website) in our own database, without setting a cookie or identifying you.
Other ways to control cookies
You can also block or delete cookies in your browser, and use the providers' own tools:
- Google Analytics opt-out add-on
- Lucky Orange privacy and opt-out
- Microsoft privacy statement (Clarity)
- HubSpot cookie policy
Blocking strictly necessary storage may stop parts of the site, such as forms or portal sign-in, from working.
Questions
For questions about cookies or your information, email hello@privatediningexperience.com. Your rights are explained in our Privacy Policy.
We will update this policy when the tools we use change.